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Security Systems in Concord
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Concord?

A security system is intended to defend your property. But what occurs when your home security alarms go off in Concord? What should you do to help make sure you and your loved ones are secure?

The most important first step is to avoid panicking. You should understand that your around-the-clock monitoring professionals are always standing by to assist. Then follow these steps to be prepared for any crisis at your property.

Our 24-Hour Specialists Help You Stay Safe

A 24-7 monitoring specialist is instantly notified whenever your Concord home security alarms go off. Once an agent is alerted, they will contact you n a hurry to ascertain what caused the security system. Your alarm will go off for several different reasons, including:

  • Burglary

  • Smoke

  • Flooding

  • Accidentally setting off alarm

In situations when a device was tripped accidentally—like not remembering that your entry-point sensors are switched on when you unlatch a window or door— a representative will call to find out if you need help. Give them your predetermined password, and they will cancel the alarm.

In the event there is a legitimate crisis, the monitoring agent will summon first responders, including firefighters, EMS, and law enforcement, to your residence. They will even act as the point of contact if you are not on site. The monitoring agent will even inform authorities which component was set off, helping them prepare for a potentially life-threatening situation. The monitoring expert will remain on the phone with you to help you stay composed and inform you what to do next.

Steps to Take if Your Alarm Goes Off In Concord

Being awoken in the dead of night to an alarm going off can be understandably frightening—particularly if you have no idea why it’s happening. The most beneficial thing to do is remain calm and follow these steps:

  • Before anything else, move to a safe place. Collect your family and pets as quickly as possible and proceed to a secure room in the house or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem on your own, but this is not the best course of action. Alternatively, put a priority on attempting to keep you and your family members safe and letting the authorities resolve the crisis.

  • As a second step, use the mobile security application to remain in communication with your monitoring agent. They'll dispatch authorities who will be in transit to your property within minutes.

  • Third, keep in constant communication with your monitoring team and emergency professionals. You have the ability to be conferenced in, so everyone is sharing information. Conversely, if you can't be in direct contact with authorities, you’re still able to obtain notifications via text. Even if it’s only a false alarm, it's wise to maintain communications to all parties so you will be ready should an actual problem take place.

Get Protection For All Types of Emergencies in Concord with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With 24-hour monitoring, smart locks, and a range of sensors, your home will remain the secured refuge it's supposed to be. Create a comprehensive home security solution by completing the form on this page or reach out to (603) 945-0837 to get started.