ADT® Authorized Dealer Serving Concord & All Of New Hampshire
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the tradition of supplying a neighbor your house key into the digital age. It eliminates the need for physical keys or access codes and permits you to control who has access to your Concord home and for what timeframe. Find out more about how it works with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to watch your pets, retrieve your mail, or water your plants when you leave town. Typically, you would simply provide them a house key. There’s now a better way. Because of the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over misplaced keys or doors left unlocked. 

All you need is an ADT home security system, a Google Nest doorbell camera, a an automated door lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You give access to a trusted person, like a close friend or neighbor, via the ADT+ app.
  2. Next, you set permissions. You can provide neighbors with timed access, permitting them to come and go during a designated timeframe, or event-based access. To illustrate, if a box is delivered, the system can release the door to allow your neighbor to bring it indoors once it authenticates them.
  3. When you’ve programmed access, your Google Nest Doorbell camera employs familiar face detection to verify your neighbor when they come near the door.
  4. Your ADT security system will disarm and release the door lock when the approachee is verified as an authorized user.
  5. You are sent immediate notifications as your family member, friend, or neighbor enters and departs. The app also offers a detailed log. 
  6. After the trusted neighbor departs, your smart door lock automatically secures to protect your home.

You can grant access for any individual you would like, such as a dog walker, a maintenance worker, or a companion who comes over when you’re out. This tool is also beneficial during urgent situations, specifically when you’re off site. To illustrate, if a water sensor trips, your system can provide event-driven access so an individual can enter and switch off the water. The intuitive app makes configuring permissions straightforward. 

Boost Your Concord Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Concord home more adaptable and secure. This tool isn’t only for neighbors and guests, as you’ll enjoy the facial recognition and auto-unlock functionality when you’re wrangling children or bringing in sacks of groceries. After you're inside, the door automatically locks behind you.

Customize Your ADT Home Security System In Concord With Advanced Tools

Experience like ADT Trusted Neighbor and smart surveillance with a modern home security system in Concord from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to bring you the latest technology from the leader in home security. Call (603) 945-0837 today to begin. Our skilled team can answer any questions about Google Nest cameras, the ADT+ app, and how to get everything working seamlessly.